Terms of Service — TriCoach AI

Last updated: 2026-08-13. Version 2026-08-13.1.

There is no single effective date, and that is deliberate. These Terms take effect for each person individually, on the day that person accepts them — 1.3 says exactly when that is. The date and the version you accepted are recorded against your account at that moment, so what you agreed to and when is a matter of record rather than of anyone's memory.

These Terms sit alongside our Privacy Policy, which is a separate document and governs everything to do with your data.

Read this first

1. The agreement, your account, and who may use TriCoach AI

1.1 Who you are dealing with

TriCoach AI is operated by 22.O1 L.L.C-FZ, registered in the Meydan Free Zone, United Arab Emirates, at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. In these Terms, "we", "us" and "our" mean that company; "you" means the person using the app.

Write to us at contact@tricoachai.ai. That is the address for everything.

1.2 What these Terms cover, and what it costs

These Terms are the agreement about using the app. The Privacy Policy governs your personal data and prevails over these Terms on anything to do with data.

The app is free today and contains no payment mechanism. Being free does not reduce your consumer rights. If that changes: notice and a published price first; an active choice to pay, since silence is never agreement; no charge for a period already used; export and deletion preserved; and, for EU consumers, the distance cooling-off right explained at the moment we ask.

1.3 When these Terms apply to you

There is no single effective date. These Terms take effect for each person on the day they accept them. The version accepted, and the date and time, are recorded against the account and appear in your data export.

New accounts: sign-in is handled by Clerk, so the account exists there first. Before any part of the app opens, you are shown a safety notice and asked to accept these Terms and the Privacy Policy.

The consumer and data-protection law of the country you live in prevails wherever it gives you more.

1.4 Who TriCoach AI is for, and why 18

TriCoach AI is for one individual adult athlete training for themselves. There are no coach accounts and nothing built for coaching others. You must be at least 18, able to enter an agreement, and somewhere the app is lawful. The reasons: weight-scaled supplement figures you swallow, barbell loads, an energy screen calibrated in adults, and health data throughout. There is no supervised or parent-managed account, and an adult may not open one for a minor. The rule is 18 in the Privacy Policy, the age field and the server-side check, and a test fails the build if those part company. Age is asked, not verified. If we learn a holder is under 18, we contact them, give them a route to their data, and delete the account.

1.5 Your account

Sign-in is handled by Clerk. They hold your password, not us, so password changes and resets happen on their screen. Signing out clears the app's stored copy on that device, and tells you if it could not.

Keep one account, and put only your own training in it. The coach reads a continuous history, with baselines from your own HRV, resting heart rate and sleep; a split history is wrong in both accounts, and another person's sessions rewrite your day automatically, before you open the app.

Accounts cannot be sold, given away or transferred. We cannot tell two people apart inside one account, so we start from the assumption that what happened in your account was done by you — a starting assumption, not a conclusion.

1.6 Keeping your profile accurate

Your profile becomes guidance you act on physically: weight scales fuelling grams, portions, supplement figures, barbell loads; menstruation sets the iron target; age, height and sex the resting-energy estimate. Wrong in, wrong out the same way; stale weights look current. No weight, no barbell load, no macro or energy targets.

2. Health and safety

2.1 Not medical advice, and not a medical device

TriCoach AI is software. Using it creates no doctor–patient, physiotherapist–patient, dietitian–client or coach–athlete relationship. No qualified professional looks at your data, training, recovery numbers or food; nobody monitors your account. It is written in a coach's voice: a tone, not a qualification.

It is not intended for any medical purpose: not to diagnose, treat, cure, monitor or prevent any illness or condition. It is not offered as a medical device, and no setting turns it into one. It has never observed an illness in anyone, and none of its numbers were built from anyone's medical history: easing or cancelling a session applies training rules to training data.

The app never tells you that you are fine. A good readiness score, a hard session on the calendar, or silence means only that nothing was found in a narrow set of numbers.

2.2 Get medical clearance

Get clearance from a doctor before you start, and again before you materially increase how much or how hard you train. Treat it as necessary if any applies: heart, lung, blood-pressure or metabolic conditions including diabetes; kidney, liver, gut, thyroid or hormonal conditions; any regular medication; pregnancy, possible pregnancy, trying to conceive or postpartum; return from illness, surgery, injury or a long break; any history of chest pain, irregular heartbeat, fainting on exertion or disordered eating; any clinical instruction to limit exercise; or new to endurance training.

If a doctor, physiotherapist or dietitian tells you something different from this app, follow the professional. They have examined you. It has not.

2.3 What we do not ask, and what follows

The app asks about your body and your training — age, sex, weight, height, history, how much time you have — plus, optionally, body composition and whether you menstruate, and a short morning check-in. Nothing asks about pregnancy, medication or any condition, and nothing it computes changes if you type it into the chat. There is no health questionnaire and no pre-exercise screening.

So every number — a session, an energy target, a supplement figure, a barbell load — assumes you have no condition, take no medication and are not pregnant. If that is not true of you, the number was not computed for the person you are, and only you and your clinician can close that gap.

Beta blockers, and some blood-pressure, thyroid and stimulant medicines, change what heart-rate targets mean and make resting heart rate not the signal the readiness score treats it as. That score caps your training.

You may ignore any number a clinician has ruled out; skipping is always allowed, and the training side works without the nutrition screens.

2.4 Pregnancy, postpartum and breastfeeding

The app was not built for this and cannot know it applies. Nothing asks; no number changes. One consequence is arithmetic: the iron target follows the menstruation question alone, a pregnant athlete answers no, and the result falls below pregnancy requirements, unflagged. Any note alongside addresses a different situation. It would still show weight-scaled caffeine and sodium bicarbonate, creatine, race-week carbohydrate loading, heat sessions and barbell loads, none reviewed against pregnancy. Do not follow the nutrition, supplement or fuelling guidance; take the plan to a clinician first. Exercise in pregnancy is generally good; these numbers were not computed for you. Postpartum return to running and loaded strength has its own timeline, including pelvic-floor recovery, which the app does not consider.

2.5 What your devices tell us, and when there is no score

Almost every protective thing the app does runs on numbers a device sent, and we do not verify them. A genuine overnight heart-rate rise looks the same to us as a slipped strap, a cold wrist or a watch on the bedside table, and HRV moves with alcohol, a late meal or a warm room. Power carries whatever label its source gave it. We do not verify it, and estimated watts carry their error forward. Body-fat percentage usually comes from a bathroom scale, moves with hydration, and decides whether the energy-availability check runs at all.

Readiness is built from whatever is present — HRV and resting heart rate against your own baselines, last night's sleep, your morning answers — and what is missing is left out. A baseline needs several days of your own readings before it exists. Where none of it is there, there is no readiness score, no cap on today's session, and the forced-rest rule cannot fire. Skipping the check-in while wearing nothing is not the app judging you fit to train.

None of these are medical measurements. This app is not an ECG and does not look for an irregular heartbeat, a heart condition, sleep apnoea or any illness.

2.6 When to stop, and coming back afterwards

Stop the session and get medical help for chest pain, pressure or tightness, pain spreading to jaw, neck or arm, or an irregular, racing or pounding heartbeat; fainting, near-fainting, sudden dizziness, confusion or breathlessness disproportionate to the effort; pain that is sharp, sudden, localised, worsening or alters how you move; illness, especially with fever, or symptoms below the neck; chills, goosebumps, stopping sweating or confusion in heat; or an unexplained collapse in performance with poor sleep, raised resting heart rate, low mood or repeated illness. Do not wait for the app; it cannot tell you.

You cannot tell the app you are hurt: no field, no switch. Untouched sessions are marked skipped: a fortnight off on medical advice looks like a fortnight of not bothering. Thresholds do not fall with time off, so the first sessions back may suit the athlete you were. After a feverish illness, get cleared before resuming. A physiotherapist's or doctor's rehabilitation plan outranks anything here. Skipping is always allowed and costs you nothing that matters.

2.7 Nobody is watching, and there is no emergency function

No person and no system reads your account in real time. There is no crash or fall detection, no SOS and no emergency contact, and no field to give us one. The app does not know where you are. Notifications travel one way; going quiet alerts nobody.

If you think you are having a medical emergency, call your local emergency number. If you train alone, tell someone your route and expected return, carry a phone and identification, and use your watch's or phone's incident detection.

2.8 Under-fuelling, RED-S and disordered eating

The app tells you how much to eat, in gram weights and calories. Where it holds a body-fat percentage it estimates the energy left once training is paid for and flags a low figure, pointing at periods, sleep, mood and injury rate; it can flag a pattern, not diagnose one — its outer limit.

Silence is not an all-clear: it runs only where fat-free mass can be estimated; its threshold comes from research in female athletes, with no established equivalent for men; it is skipped on race day; and the app never checks what you ate.

Period days are a mark on your chart. Nothing else reads them, and the app cannot notice that periods have stopped — in a training athlete, an energy question before an iron one. The log must never be used for contraception or family planning.

If food or weight has been a hard subject, the training side works without these screens; see your doctor and a dietitian who works with endurance athletes.

2.9 Heat, cold, water, altitude and air

For a race you tell us is hot or humid, the app schedules heat-acclimation rides in a warm room with no fan. It works; it is also the app making you hot on purpose. Nothing here measures heat: we take your word, cannot tell a warm room from a dangerous one. We have never asked whether heat is safe for you; tolerance is affected by cardiovascular and thyroid conditions, pregnancy and many medications. Stop every time on the signs. Never do a heat session alone in a locked room with nobody who knows you are there; keep cold fluid within reach. Cold water causes an involuntary gasp and a sharp cardiac response. Altitude changes how you handle effort, iron and sleep; smoke, pollution and pollen change nothing in your plan.

2.10 Swimming, riding and strength training

Swimming. Sets in metres against your own pace, a pool format, and we never ask where you swim. Never swim alone in open water: be visible, use a tow float, and judge current, tide, boat traffic, visibility and your exit yourself. Long swims carry no fuelling here, a gap rather than a claim that none is needed. What stops you on land is worse in water: get out first.

Riding. Know the session before you leave; do not read it in traffic, a bunch or a descent. The plan holds no route, traffic, surface or weather, and today's may have changed overnight. After a crash, stop until you are checked.

Strength. Loads in kilograms from your body weight and recent progression, floored at zero and rounded to real plates; with AI coaching on the coach may move one up or down, the only adjustment that can raise a prescribed number. A raise beyond our own progression, on an exercise with no logged history, or on a capped day is flagged beside the suggestion: the app warns, it does not hold the number down. It is a formula's output, not a judgement that the weight is safe for you today. If a load looks wrong, it is wrong: use less.

2.11 Training alongside a coach or squad

The app counts only what reaches it, so a squad swim or a session your coach gave you verbally is invisible and the app adds training on top of a full week. There is no coach view and no notification to anyone; if the app cancels your day and your coach has you down for intervals, nothing reconciles those but you. Pick one plan. You can export your data and show it to a coach, physiotherapist or doctor; once you have, it is theirs to hold.

2.12 The risks, your decision, and what we stand behind

Training carries risks no plan removes: muscle, tendon, bone and joint injuries; falls and collisions; drowning and open-water hazards; road and traffic hazards; heat illness, cold injury and dehydration; over-drinking and salt imbalance; illness; cardiac events; rarely permanent injury or death; and doing too much. You decide when, where and how to train; we are not present and cannot supervise you. Using the app gives up no right you have when the fault is ours.

We stand behind what it does: a recovery week roughly every fourth week outside the taper; a readiness cap on how hard today's session can be, whenever there is data to compute a score, which a cheerful check-in cannot lift; forced rest after two consecutive low recovery or readiness mornings, which the model cannot overturn; a taper before your race; and an honest answer when a goal is unrealistic in the time left.

The plan is a recommendation, and we cannot promise an outcome — no finish time, personal best, qualifying slot or fitness gain. No streak, score or completion percentage should outrank how you feel; an instruction to rest is not clearance to train tomorrow.

Nothing here limits liability that cannot be limited under the law that applies to you.

3. Nutrition, meal plans and fuelling

3.1 What the nutrition side of the app is

The Nutrition page and Performance Lab give general sports-nutrition information: education, not medical advice or a prescription, and that notice sits above the numbers in the app. Meal plans come from a fixed program, not a person and not the AI coach; no language model chooses a meal, portion, macro figure or micronutrient target. No dietitian reviews your plan, and we are not registered dietitians or nutritionists.

3.2 The allergen filter — what it does

You declare an allergen from the list the preferences card offers; there is no free-text entry, because a box we cannot reliably read is worse than none. The whole meal is removed, never the ingredient alone: cross-contact belongs to the dish, and a stripped plate misses its targets. An ingredient we hold no data for cannot be cleared, so the meal goes too. Allergens we cannot read back yield no suggestions, never a plan built as though you declared none. A value the server does not recognise cannot be saved, so a saved tick is always a real filter. Extra recipes, tested, keep one declaration from emptying a slot; combinations still can, and an empty slot gives the reason, not a blank card. Where our table holds no food carrying an allergen, the card says that tick excludes nothing yet.

3.3 The allergen filter — what it does not do

It checks recipes, not kitchens: nothing in a suggested recipe is recorded in our data as carrying an allergen you declared, and that is the whole claim. We cannot see your kitchen or a restaurant's, shared pans, fryers or boards, a substitution, or a reformulated product. Our records set the limit: a food we hold none for is excluded, the safe failure; one with an incorrect record passes and reaches your plan. Anything outside the allergens the app offers is not filtered or considered. It covers the meal plan only: the race-day timeline, session fuelling and supplements carry no allergen check, so gels, bars, chews, mixes and recovery drinks are yours to check — milk and soy especially. The "intolerances, dislikes, anything else" box excludes nothing. We show it back to you beside your plan; it changes nothing that is generated. Read the label: it is the only reliable statement about a packaged food. If your allergy is severe, carry what your doctor prescribed.

3.4 Figures, weights and targets are estimates

Composition figures are typical values from public food-composition databases, not measurements of your food. Calories are recomputed from the carbohydrate, protein and fat we hold, less fibre, so they run below the source figure and may not match a pack. Grams are the weight in the state each row names: cooked, toasted, raw or as sold. Portions round to kitchen precision, and a dish with any ingredient we hold no data for gets no gram figures. A plate may fall short of its target; the app shows the gap and names the macros. Without a stored weight there are no energy or macro targets, except the race brief, which scales fuelling from an assumed 75 kg and says so on screen.

3.5 Fuelling, fluid and sodium

Carbohydrate written into a session scales with its length, and the run always carries a lower ceiling than the bike. Race-day figures go higher, and only as far as your gut has been trained. The top of the range needs practice; untrained, it buys you a bad day at best.

Until you measure your own sweat rate, every long bike and run session carries a generic fluid figure — the same whatever your size or how much you sweat, and labelled as generic on screen. Only your answer about training in heat moves it. The Performance Lab's sweat-rate calculator saves your own figure to your profile, and your sessions then aim at roughly three-quarters of what you lose, because aiming at full replacement is the direction that causes harm. Measuring changes what you are about to do, not what you already did; it moves the fluid figure only, not the sodium concentration; and a session that set its own figures, such as a heat session, keeps them.

Neither figure is a hydration prescription, and neither knows anything about your kidneys, your blood pressure or your medication. Drinking more than you lose over several hours dilutes the sodium in your blood, and that condition kills endurance athletes — likeliest in slower, smaller, lighter-sweating athletes, the people a generic figure is most wrong for. Never trial anything new on race day.

3.6 Micronutrients, race week and supplements

Iron, calcium and vitamin D are food targets with upper limits, not doses. Iron keys off whether you menstruate, not your sex. Race week raises carbohydrate steeply, except sprint races; if carbohydrate is clinical for you, ask your clinician. Weight-scaled figures are arithmetic. The caffeine ceiling limits what we print, not what is safe for you. Bicarbonate has no cap and causes serious gut trouble. Ask a doctor or pharmacist before you take any of this if you are pregnant, take any medication, or live with a cardiac, blood-pressure, gut, kidney, liver, thyroid, metabolic or psychiatric condition. The reference figures are the US and Canadian ones; if your own national health service publishes different numbers, follow those. Test before iron or vitamin D. Check anti-doping yourself. Nothing new on race day.

4. Automated and AI-generated guidance

4.1 What is computed, and what is generated

Most of what you see is arithmetic: your plan, readiness score, training zones, meal targets and portion weights, fuelling numbers and race projection are produced by fixed rules in our own code, and no language model writes any of them. A language model writes prose and picks among allowed adjustments, on the surfaces the app marks as AI-written and only if you have switched AI coaching on in Settings. With it off the app is fully functional, the same decisions made by the same fixed rules, with the explanations written by us. The Privacy Policy sets out what is sent, to whom, and what happens when you withdraw; it governs, and nothing here adds to it.

4.2 What the model may do, and the floor it cannot go under

The model never writes a workout. In the morning decision it picks among a fixed set of adjustments we define, and every response is validated against them. In the chat it can offer a change, which does nothing until you confirm it.

Fixed rules set today's floor before the model is asked; it may match it or be more cautious, never less. Low recovery or readiness two mornings running forces a rest day it cannot overturn. No score, no floor (2.5).

Every response is validated: wrong shape, less cautious than the floor, self-contradictory, or moving a session inside the last week before your race, and is discarded for the rules-based decision. No day swap while anything caps today. Only the gym load can raise a number.

In the chat nothing applies until you tap Confirm, when it is re-checked, so a stale offer fails; a rebuild says so first. The optional readiness-signals setting only eases a day.

4.3 The model can still be wrong

The model writes the note, chooses among the allowed adjustments and answers in the chat. The note is length-checked, and where pain or illness comes up a referral to a qualified professional is added automatically, in your language. An answer cut off mid-sentence or refused is discarded, and on the race brief any eating or drinking figure the model writes throws the whole narrative out. Beyond that it is not checked. Read it as commentary: it can be wrong or overconfident. The screens are the record; where a note disagrees, the screen is right. It is not qualified to judge your health; if a note seems to, do not act on it; tell us.

4.4 When the model is not there

Every AI-written surface except the chat has a complete rules-based answer behind it; in the chat the model is the feature. Without consent, on provider failure or delay, a rejected answer, or mid-call withdrawal, you get it: no error, no missing day. The morning job never retries. AI coaching is an addition, never a dependency.

4.5 What can change without asking you

Today's session can change without you. A scheduled job runs early each morning, without waiting for you and without asking you to accept anything. It can cancel the day, swap in an easy session, stand down a second, ease targets, cut duration or move a session, and it labels the session as adjusted by your coach, with the reason; your device may tell you. Your own morning check-in runs the same rules, deliberately: without a wearable it is the only protection there is.

Rebuilding the coming weeks does ask you. A rebuild arrives as a proposal, expires if left, and is re-checked when you accept; nothing rewrites your future calendar unless you accept it.

You may object to a particular automated adjustment and ask a person here to look at it, by writing to contact@tricoachai.ai. A daily adjustment cannot be undone: you can move, complete, skip or log a session, but not restore the original. Untouched sessions become skipped, feeding compliance; coach-cancelled days are excluded. Neither path touches a completed, skipped or logged session, or anyone's but your own.

4.6 Where the model runs, and switching it off

With AI coaching on, the training and recovery data the Privacy Policy lists goes to Anthropic, who run the model — and, in the chat, what you type. It comes back as text and a decision. Your name, email address, password and connected-account tokens are never part of it. It is processed in the United States, which is a transfer out of the EU. The Privacy Policy is the authoritative description and the document to read before switching it on: it covers the standard contractual clauses. You can withdraw at any time from the same screen, and withdrawal is never blocked, delayed or harder than switching it on. Leaving it off is a real option — the app is fully functional, today's session is still adjusted every morning with a written reason, and the safety floor applies either way.

5. Your data, your content, and connected services

5.1 The Privacy Policy governs your personal data

What we collect, why, who receives it, how long we keep it and your rights are in the Privacy Policy, not here; two copies of the same promise drift apart. If these Terms and that policy disagree about your personal data, the Privacy Policy wins. Consent is recorded against it.

5.2 Your content and the permission we need

This clause covers intellectual property, not a legal basis for processing personal data; health data rests on your separate, explicit, unbundled in-app consent. You grant a non-exclusive, worldwide, royalty-free licence to host, store, adapt and display your content solely to operate the app, ending when you delete it.

5.3 What is ours, and feedback

The app is ours: the code, the plan generator, the readiness score, the strength progressions, the food and portion tables, the safety limits, the wording and the design. Your account gives a personal, non-transferable right to use it for your own training, not to copy the engine, resell its output, or scrape it. What it makes for you is yours. Feedback — the suggestion, not your data — we may use freely, non-confidentially; emails deleted on request.

5.4 Connecting and disconnecting another service

Connecting a third-party service brings workouts and recovery data in; it is optional — upload a file or type a session instead. The flow is inbound: we ask that service for your data, never send it yours, and store the credentials that let us keep asking, as the Privacy Policy describes. Those services set their own rules and can withdraw access, ending that part of the app. Signing in with an identity provider is how you reach your account, not a data feed. Disconnecting in Settings deletes the stored connection and stops syncing; where the service offers a revocation call we also ask it to cancel our access, best effort, and where it does not you must cancel it in their own settings. Revoking at their end tells us nothing: syncing simply starts failing, and nothing notifies you. Imported workouts stay, because they are your training history and your plan is built on them. Write to us for anything narrower than deleting your account.

5.5 Getting your data out

Settings → Export my data builds a file at the moment you press the button, covering your account, profile, races and plans, activities, strength logs, recovery days, benchmarks, coaching decisions and reviews, nutrition days, connected-service records, your coach chat conversations, your consent ledger and the derived records the app keeps about you. Your plan also downloads as a calendar file.

The export requires a verified email address, because that file is your complete health record and a live session only proves someone reached this device. If you cannot verify your address, for any reason, write to us and we will get you your data another way within one month. The button is a convenience; your right to a copy does not depend on it.

Second-by-second heart-rate, power and cadence traces are not in the file — ask and we will send them. Live credentials are excluded deliberately, and the copy of your details held by our sign-in provider is not ours to include; both exclusions are stated inside the file itself. The export is assembled from a list of record types we maintain by hand, so if something you expected is missing, tell us. Your right to everything we hold is not limited by what our button enumerates.

5.6 Deleting your account

You can delete your account yourself from Settings, after confirming. Deletion is immediate and real: profile, plans, sessions, activities, recovery records, coaching decisions, nutrition, strength logs, notification subscriptions and consent records all go together. There is no undo, no trash and no grace period. Deletion also removes your record at our sign-in provider; if they are unreachable in that moment we keep only their identifier for you, and finish the job without being asked.

One qualification: our database provider keeps a short rolling change history so an operational failure can be undone, and within that window a restore would technically bring deleted rows back. We do not use it to reverse account deletions, and once it passes your data is unrecoverable by anyone, including us.

Three things deletion does not do. It does not cancel your authorisation at a connected service, because your tokens go with everything else — disconnect first. It does not reach a message you emailed us. And it may not clear your own device, though the app clears its offline cache and tells you if that failed.

5.7 Acceptable use

Do not extract our model, prompts, rules or thresholds, push the coach beyond the actions it is allowed, or train a model or competing service on its output. Do not automate access or work around our rate limits; the export and the calendar file are the supported route. Do not resell the output as coaching, present it as coaching you produced, or run other athletes through your account; if you coach others, talk to us. Do not upload anyone else's health data — it enters your record as yours, we cannot detect it and cannot put it right for the person concerned. Do not use the coach as a substitute for a professional. We may end the access of anyone who does these things; 6.3 governs what happens to the account.

6. The service, changes, liability and law

6.1 Beta, changes to the app, and availability

The app is in beta: features, numbers and screens change. We change it for reasons we can state, announcing removals in the app with time to export. If we shut down: at least 30 days to export and delete, unless forced to move faster. We promise no uptime: hosting, databases and scheduled jobs fail, so it may break. If the morning job misses, your check-in makes the same adjustment; otherwise the session stands. Keep copies of anything important. Beta does not suspend the caps, recovery weeks, taper or forced rest.

6.2 Ending this

Your side: stop using it, or delete your account from Settings. No notice period, no reason, nothing accrues.

Ours: we may end access for illegal use, attacks on the service, reaching another's data, account sharing, a holder under 18, or where the law requires. There is no suspension switch: closing an account deletes it. So we email the account address, give at least 30 days to reply and export, and read replies before deleting — unless the law requires faster action. We never close accounts over complaints, data requests, or withdrawn consent.

6.3 Changes to these Terms

Each new version is posted with its effective date, what changed, and our reason. Changes reducing your rights or removing what these Terms describe get 30 days' notice in the app; corrections take effect on publication. Silence is never agreement. Changes are not retroactive; your recorded version governs. Accepting a new version is never agreement to AI coaching: that consent is separate, explicit, off until you enable it, withdrawable anytime.

6.4 What we are responsible for

We are responsible for reasonable care and skill, and for the app doing what we say it does — here, on our published pages, and on the screens themselves: today's cap where a readiness score exists; recovery weeks and the taper; forced rest after two low mornings; an honest answer when a goal is not achievable in the time available; removal of the whole dish on a declared allergen; and the notices marking where our guidance stops. Where we fail, the foreseeable loss is ours.

6.5 The limits we apply

Sets the floor. We promise no finish time, fitness, qualification or result; the projection is a range assuming a flat course in still air, unchecked against real races, so do not pace its fast end. We are also not responsible for what we were never told, your decisions, the on-screen allergen limits, other services, or your input errors.

6.6 Your rights, the law and the courts

Consumer rights under your own country's law cannot be signed away; where a term here conflicts, the right wins and the term does not apply.

If you break the law, attack the service or reach another's account, you answer for resulting claims only as your own law requires: deliberate or reckless acts, not honest mistakes, not our fault. We will tell you, involve you, and not settle in your name.

Consumers may claim in their local courts, and we may only claim there. Otherwise the federal law of the United Arab Emirates governs and the courts of Dubai take the rest.

6.7 The rest of the machinery

A term a court finds unfair or unenforceable drops out whole rather than being narrowed, and the rest carries on unless what remains makes no sense. The agreement is these Terms including the safety notice, the Privacy Policy, and the pages we publish about the app and the science behind your plan; the Privacy Policy prevails on data, and on anything else the statement more favourable to you prevails. You cannot transfer your account or your rights; we may transfer ours only where that does not reduce your rights, on at least 30 days' notice in the app. Neither of us is responsible for a failure caused by something genuinely outside our reasonable control, which does not reduce 6.6 and does not touch 6.5. The clauses on your content, on our rights, on liability and on governing law, and this one, continue after this agreement ends. Not enforcing something immediately is not giving it up, but if we tell you we will not enforce something you can rely on that. If the app is ever distributed through an app store, that store's terms apply alongside these and the store operator has no responsibility for the app or for support.

6.8 How to reach us, and where else you can go

Write to contact@tricoachai.ai for anything: a question, a complaint, a bug, a data request, or a disagreement with this document. For privacy and data-protection requests we answer within one month, and tell you inside that month if one is genuinely complicated. For everything else we answer as quickly as we reasonably can; we have set no target.

As a consumer you can take a complaint to the consumer-protection body in the country you live in and to your local courts. On anything to do with your data you can go straight to your national data-protection authority without coming to us first.

There is no phone line. Export, deletion, disconnecting a wearable and turning AI coaching off are all things you do yourself from Settings.

TriCoach AI provides training guidance, not medical advice. Consult a professional for injuries or health concerns.